Case Study: IT Disaster Recovery Plan for a Leading Leisure Company

Overview

A leading leisure company sought to implement an effective IT Disaster Recovery Plan to ensure the business could effectively manage IT risks and unplanned major disruptions. Inoni, an established provider of continuity consulting with extensive experience in the hospitality and venue sectors, was chosen to deliver this project.

Project Objectives

The primary objective was to develop a robust IT Disaster Recovery Plan that would provide assurance to the business and align with best practice standards.

Approach and Methodology

Inoni employed a clear and structured approach to deliver the project with minimal disruption:

1. Information Collection: Gathering key existing information with the Project Manager.
2. Workshops: Conducting a series of workshops with the team to cover Impact Analysis, Scenario Development, Recovery Strategies, and Response Structure.
3. Documentation Preparation: An Inoni Consultant prepared all the necessary documentation.
4. Delivery and Feedback: Validation and completion of any missing information with the Project Manager.
5. Walkthrough: A session with the Project Manager, Sponsor, and selected individuals.
6. Ongoing Activities: Including testing and continuous improvement.
   
   

Deliverables

Inoni delivered the following key documents:

• IT Impact Analysis: Quantified impact analysis to support asset recovery deadlines and IT resilience investment decisions.
• IT Disaster Recovery Plan: Detailed plan including IT incident response, situation management, and service and infrastructure recovery.
• IT Runbooks: Comprehensive recovery plans for worst-case scenarios.
• IT Testing: Collaborative desktop testing to familiarise participants with planned responses.
  
  

Testimonial

"Working with Inoni Limited has been a transformative experience for our company. We embarked on this project to enhance our security posture by developing comprehensive IT Disaster Recovery Plans, a process we lacked the internal expertise to navigate.

Inoni's approach was both professional and approachable, making complex concepts easy to understand and discuss. Their structured methodology and clear communication ensured that our objectives were fully met, resulting in robust plans that we can build upon. The completion of this project has been acknowledged by our PLC Board and will be included in our annual reporting.

Overall, our experience with Inoni has been exceptional, and I confidently rate their services five stars."

Conclusion

The project successfully delivered a comprehensive IT Disaster Recovery Plan, enhancing the company's ability to manage IT risks and disruptions. The collaboration with Inoni Limited was marked by professionalism and effective communication, resulting in fully achieved objectives and recognised benefits by the PLC Board.